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How can I contact Getaround?

You can reach us by email via our contact page. Select the reason you’re getting in touch to help us answer you as quickly as possible.

Our contact form may also suggest relevant Help Centre articles to assist you in finding the answer to your question.

The opening hours of our customer support teams are as follows:

  • in France, Spain, and the UK: weekdays from 9am to 6pm
  • in Germany and Austria: weekdays from 10am to 6pm
  • in Belgium: weekdays from 9:30am to 6pm

In the event of a breakdown, you can contact our 24/7 roadside assistance via your rental page in the app.

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