Drivy is now Getaround
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How can I contact Getaround?

You can reach us via our contact form. By selecting your problem or question, you'll help us process your request more quickly and effectively.

Before sending us an email or calling us, you can always try to find the answer by taking a look at our Help Centre articles.

In the event of a breakdown, our roadside assistance service is available 24/7 and can be reached by phone via your rental in the app.

Our customer support is available daily in all countries except for our Belgian team, which can be reached Monday through Friday. If you don't receive an answer instantly, don't panic — we answer everyone, with no exceptions! :-)

You can also contact us by phone via your rental in the app. Our phone hours are:

In France

Monday through Sunday, 8am to 10pm

In Spain

Monday through Sunday, 8am to 10pm

In the UK

Monday through Sunday, from 8am to 10pm

In Germany

Monday through Sunday, 8am to 10pm

In Austria

Monday through Sunday, 8am to 10pm

In Belgium,

Monday through Friday, from 9:30 to 12:30, and from 13:30 to 18:00. Closed on weekends and bank holidays.

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