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How do I rent a car on the website?

On Getaround, there are two types of rentals:

  • Getaround Connect rentals: Unlock the car using your smartphone, without having to meet the owner. Get going in just a few minutes!

  • Non-Getaround Connect rentals: Meet the owner of the car, who will check your documents and give you the keys directly.

First, you’ll need to create an account: it’s free and quick to set up. Fill in the necessary information such as your name, driving licence number, and date of issue.

Once your account is set up, you can rent a car in just a few steps:

  1. Search for a car: Use your current location or enter an address or train station where you’ll need a car. You can also set filters for certain types of cars or features you need.

  2. Select a car: If you choose a car with Instant Booking, your booking is automatically confirmed. Otherwise, send a request to the owner to confirm your rental.

  3. Verify your profile (if necessary): For certain rentals, we need to verify your profile before you can pick up the car. Find more details about profile verification here.

  4. Pick up the car: If it’s an Getaround Connect rental, unlock the car with your phone and the keys will be inside. For a non-Getaround Connect rental, meet the owner to get the keys.

  5. Return the car: Drive the car back to the agreed location with the same level of fuel it had at the start. For Getaround Connect rentals, leave the keys inside the car and lock the door with your phone.

  6. Review the car and your trip: You’ll be able to leave a public review as well as send private feedback to the owner.

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