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What do I do if I travel further than the included mileage or return the vehicle with a different fuel level?

For FR, BE, DE, AT & ES

Based on the length of your rental, a certain mileage is already included in the price.

Rentals lasting 8 hours or less include 40 km for the first hour, with an additional 20 km for each hour after that.

Rentals that are longer than 8 hours include 200 km per day, with a maximum of 1200 km. You can find more information on mileage inclusion here.

For UK

Based on the length of your rental, a certain mileage is already included in the price.

Rentals lasting 8 hours or less include 24 km for the first hour, with an additional 12 km for each hour after that.

Rentals that are longer than 8 hours include 120 miles per day, with a maximum of 720 miles. You can find more information on mileage inclusion here.

At the end of the rental, the price can be updated if you have travelled further than the included mileage, or if the fuel is not at the same level as it was at check-in.

You have 48 hours after check-out to request a price adjustment. After that, you will have to make arrangements directly with the owner.

How do I update the price?

If you are using a paper agreement, go to our website, then Your rentals > [relevant rental] > ‘Request a price update (fuel)’, which is available up to 48 hours after check-out.

  • If you are updating the price using a mobile agreement, make sure that the owner taps ‘Proceed with update’ once the agreement has been signed.

  • Note that for most vehicles on Getaround Connect, price updates are applied automatically based on the distance and fuel level read by the Getaround Connect box, without you having to do anything. You’ll simply get an email at the end of the rental saying that the price has been updated.

In the case of an automatic adjustment for an Getaround Connect rental, the price per liter of fuel is fixed by Getaround:

For FR

Petrol: 1,75€ per liter Diesel: 1,65€ per liter

For BE

Petrol: 1,45€ per liter Diesel: 1,50€ per liter

For ES

Petrol: 1,4€ per liter Diesel: 1,35€ per liter

For UK

Petrol: 1,35£ per liter Diesel: 1,44£ per liter

For DE/AT

Petrol: 1,5€ per liter Diesel: 1,4€ per liter

In the case of an Getaround Connect rental where the fuel level wasn't read automatically, you can request an adjustment on the website, via Your rentals > [relevant rental] > ‘Request a price update (fuel)’. You have 48 hours after check-out to request the adjustment.

NB: However, if you don’t use all of the included mileage, you won’t receive any money back at the end of the rental. The miles included in the rental price are not refunded.

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