Publishing or modifying a review

Reviews are important on Getaround. They help you rent your vehicle with total peace of mind.

At the end of the rental, you have 14 days to leave a review on the rental. As we want you to feel free to leave an honest review, your review won’t be visible to the driver nor be published until he leaves you one. As soon as the driver left his review, you will discover it, and yours will be published on his profile.

Go to Your Rentals > Selected rental where you’ll see the block “Reviews”. You'll have to rate the rental, then you can leave a global comment of 500 characters max, which will be published on the driver's profile 14 days after the end of the rental, in the same time as his review about you will be published. Once the review is published, it can't be modified.

NB : Our community relies on honest and transparent reviews. We will remove every offensive or insulting review published on Getaround, and the author will risk to be expelled from the platform.

Why isn’t my review published on the driver's profile?

Our community relies on honest and transparent reviews.

As we want you to feel free to leave an honest review, your review won’t be visible to the driver nor be published until he leaves you one. As soon as the driver left his review, you will discover it, and yours will be published on his profile.

In any case, your review will be published after 14 days, even if the driver didn't leave you a review.