Guide to payment methods and settings

You must pay for the rental using a credit card in your own name. Only payments made with a VISA and MASTERCARD are accepted. We also accept VISA Electron cards.

NB: For Getaround Connect rentals, you can use a company card to pay for your rental.

All Getaround transactions are protected by 3D Secure technology. If your card doesn't support 3D Secure, you won't be able to book or will need to call your bank. Read more about 3DS here.

Cheques, cash, single-use credit cards, prepaid credit cards or Maestro or are not accepted.

For cars registered in Germany: it's also possible to pay using PayPal.

Can I pay the owner directly in cash instead of paying via the site?

No. You must book and pay for your rental using the website, as it is this process that activates our insurance policy’s coverage of your rental. If an owner suggests that you forgo Getaround’s insurance by paying anywhere other than the website, they are running a risk and making you run one too.

You should never use cash to pay the owner, unless it's directly specified in the Getaround app or website. The first rental payment is always done through Getaround and never in cash, but some adjustments can be made in cash if you and the owner agree. In this case, this will be specified when doing the check out.

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