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Owners help center

Installing Getaround Connect

For cars registered in France, Belgium, Germany, Austria & Spain:

Vehicles respecting the following criteria can be installed with Getaround Connect:

  • The vehicle must not be older than 10 years and its mileage must be inferior to 150 000 km. Once your car reaches 200 000 km, the Getaround Connect box will be uninstalled.

  • Accessible by a pedestrian (i.e. : no closed parking)

  • Mobile internet coverage (Getaround Connect technology works thanks to internet coverage).

  • System of centralized opening and closing of the vehicle on every car door

  • Available at least 15 days and 2 weekends per month

  • Use petrol, diesel or electricity to run. LPG fuelled cars are not compatible with Getaround Connect.

  • Be parked in one of these cities (see list below)

    • FRANCE: In Paris and its suburbs, Aix-en-Provence, Annecy, Annemasse, Avignon, Bayonne, Biarritz, Bordeaux and its suburbs, Caen, Cannes and its suburbs, Clermont-Ferrand, Dijon, Grenoble, Lille and its suburbs, Lyon and its suburbs, Marseille and its suburbs, Metz, Montpellier and its suburbs, Nantes, Nice and its suburbs, Orléans, Rennes, Rouen, Saint-Étienne, Strasbourg, Toulon and its suburbs, Toulouse, Nîmes, Valence, La Rochelle, Tours, Reims, Angers, Brest, Pau, Le Havre, Vannes, Le Mans, Béziers, Quimper, Saint-Malo, Amiens, Agen, Besançon, Poitiers, Mulhouse, Colmar, Valenciennes, Troyes, Limoges, Narbonne, Lorient, Evreux, Angoulème, Arles, Arcachon, Carcassonne, Montélimar, Dax, Dunkerque, Saint-Nazaire, Saint-Brieuc, Laval, Niort, Mâcon, Briançon, Quingamp, Saint-Jean-de-Luz / Hendaye.
    • GERMANY: In Berlin, Hamburg, Munich and its suburbs and very soon, extended Rhineland region.
    • BELGIUM: In Bruxelles and its suburbs, Antwerp and Ghent
    • SPAIN: In Barcelona, Madrid and its suburbs, and very soon Valencia.

NB: Certain car models respect these conditions but are not compatible with the Getaround Connect technology. Go to this page to check that your car is eligible.

The owner must also meet the following conditions:

  • You must activate Instant Booking on your listing.

  • You must have two sets of keys to the car

For cars registered in the UK:

Vehicles respecting the following criteria can be installed with Getaround Connect:

  • Vehicles less than 6 years old with a mileage inferior to 50 000 miles. Once your car reaches 100 000 miles, the Getaround Connect box will be uninstalled.

  • Accessible by a pedestrian (i.e. : no closed parking)

  • Mobile internet coverage (Getaround Connect technology works thanks to internet coverage).

  • System of centralized opening and closing of the vehicle on every car door

  • Available at least 7 days a month

  • Parked in London

  • Use petrol, diesel or electricity to run. LPG fuelled cars are not compatible with Getaround Connect.

NB: Certain car models respect these conditions but are not compatible with the Getaround Connect technology. Go to this page to check that your car is eligible.

The owner must also meet the following conditions:

  • You must activate Instant Booking on your listing.

  • You must have two sets of keys to the car

NB: Please note that you will also have to activate Instant booking on your listing. Find out more about instant booking here.

To make an appointment with an installer near you, click here.


How can I get the Getaround Connect box installed in my car?

  1. Take an appointment with our team by filling in the small form.
  2. A certified technician will set up the Getaround Connect box , you set the meeting time and place together. Installation lasts 1 hour and half on average and is obviously free.
  3. Once the installation is done, you will receive the Getaround Connect instructions by email and will be contacted by a member of our team.


Getaround Connect has just been installed in my car, what do I do now?

Prepare Your Listing

Make sure you have uploaded high-quality photos of your car, filled in a precise address including a house number and provided access instructions that are as detailed as possible. You can add the address and the access instructions by going to Your cars, finding the installed car and selecting “Access instructions”.

Wait for Activation

Our team will activate Getaround Connect for your car after checking the quality of your listing. You’ll be notified by email once the activation is complete.

Your subscription will start on the day Getaround Connect is activated on your car. More info on the subscription.

Once activated, your Getaround Connect dashboard allows you to:

  • Lock and unlock your car.
  • Locate your car via GPS (while it’s not in a rental).

You can access this dashboard by going to Your cars, then finding the installed Getaround Connect car and selecting locate/lock/unlock.

Manage Your Rentals

To prepare your rentals, be sure to:

  1. Leave the car key in the glovebox.
  2. Keep your calendar updated at all times to avoid any cancellations.
  3. Always lock/unlock your car using the Getaround app. (If you lock the car by key, the next driver won’t be able to unlock it at the start of their rental.)


If you have additional questions, please contact us.

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