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What should I do if I'm late to return the car?

In case of late return of the car, you have to warn the owner as soon as possible. If you know you will be late to give the car back, make a request to extend the rental, otherwise you will not be covered by our insurance.

Your request can be approved or declined.

  • If the extension is approved: The amount of the rental will be automatically adjusted and you will benefit from the insurance coverage.

  • if the extension is declined, or the owner can't approve it: You'll have to return the vehicle at the date and hour originally planned, otherwise you won't be covered by our insurance and will be responsible for any damage to the vehicle.

If you return the vehicle later than expected, you'll owe late return compensation fees:

  • 5€ per hour up to 120€ for 24h late

  • 30€ of compensation fees for each additional day

You will also have to pay any additional days and adjustments for gas and distance.

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