Rental details
- How can I extend or modify a rental?
- How does a classical rental go?
- Can the rented vehicle be driven by secondary drivers?
- Do I have to clean the vehicle at the end of the rental period?
- Can I use a declaration of loss / theft or copy of driving license to rent?
- What do I do if I travel further than the included mileage or return the vehicle with a different fuel level?
- How does the security deposit work?
- Do I have to fill the gas tank?
- How can I find a new vehicle if the owner cancelled the rental ?
- Where can I find the rental agreement or edit it?
- What documents do I need to show at check-in?
- How can I report existing damages at the beginning of the rental ?
- I can’t get my profile verified on Getaround Connect, what should I do?
- What is the refund policy for cancellations on Getaround?
- Under what circumstances can I get a full refund after a cancellation?
- What are the force majeure situations where I can be fully refunded after a cancellation?
- How can I start the rental?
- How can I end the rental?
- What should I do if I'm late to return the car?
- What should I do if I lost my payment card before the rental start?
- What should I do if I can't reach the owner?
- Is the Congestion Charge included?
- What happens if I can't get the car back to where we agreed?
- The car I have booked has a Dash Camera, what’s it for?
- What is the Ultra Low Emission Zone and is it included?
