By using our website, you accept the use of cookies to simplify your navigation, offer you tailored content and improve Getaround.
Learn more and customise
⚠️
Confinement (COVID-19): Free cancellations. Reduced prices for long rentals.
Log in
Questions?
List your car
How can we help you?
Drivers help center
Owners help center
Owners help center
Insurance and roadside assistance
Payments
Listing my car
Rental prices
The rental process
If a problem occurs
Getaround Connect (Drivy Open)
Getaround for professionals
Miscellaneous
Reviews
Back to owners help center
Owner - If a problem occurs
Fixing a punctured tire
Fixing a damaged clutch
Understanding when to report damage
Reporting an accident or damage
Steps to follow after an accident
Steps to follow in the event of a stolen car
Guide to breakdowns and malfunctions
Guide to traffic tickets
Guide to late returns
Guide to distant returns
Guide to cleanliness rules and fees
Offering the driver a different car
Sending my rental agreement to Getaround
Tracking an incident report
Contacting Getaround
What should I do if I can't reach the driver?
How to settle a dispute with the driver?
How can I send my check in photos to Getaround via the app?
How can I take pictures of the damage to my car?
Guide : how to contest a traffic ticket ?
Oops! No results found.