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Confinement (COVID-19): Free cancellations. Reduced prices for long rentals.

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Owners help center
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Owner - If a problem occurs

  • Fixing a punctured tire
  • Fixing a damaged clutch
  • Understanding when to report damage
  • Reporting an accident or damage
  • Steps to follow after an accident
  • Steps to follow in the event of a stolen car
  • Guide to breakdowns and malfunctions
  • Guide to traffic tickets
  • Guide to late returns
  • Guide to distant returns
  • Guide to cleanliness rules and fees
  • Offering the driver a different car
  • Sending my rental agreement to Getaround
  • Tracking an incident report
  • Contacting Getaround
  • What should I do if I can't reach the driver?
  • How to settle a dispute with the driver?
  • How can I send my check in photos to Getaround via the app?
  • How can I take pictures of the damage to my car?
  • Guide : how to contest a traffic ticket ?
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