Owner - The rental process
- Preparing for a rental
- Understanding requirements for drivers
- Adding secondary drivers to a rental
- Starting and ending a rental
- Finding or editing the rental agreement
- Extending or modifying rental dates
- Guide to cancellations
- Is it allowed to rent with a foreign license issued within the European Economic Area?
- Can I accept a declaration of loss or theft of a license instead of the original?
- Is it allowed to rent a car with a foreign license?
- What do I need to do when I receive a rental request?
- Does the driver have to return the vehicle with the same level of fuel ?
- What do I do if the driver travels further than expected or returns the vehicle with a different level of fuel?
- Can someone other than the renter come and pick up the car?
- Contacting the driver
- I will not be available for pickup or return. Can I ask someone else to do it for me?
- Should I ask for a deposit cheque or proof of address?
- How can I request compensation after a cancellation?
- What are the force majeure situations where I can’t be compensated after a cancellation ?
- How can I offer the cancellation fees to the driver?
- How do I start the rental ?
- How can I end the rental ?
- How is the driver's profile verified?
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