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What should I do if I forgot my password or can't log in?

If you have trouble logging in, try resetting your password by clicking on "Forgot password?" in the login pop-in.

If you don't get a password reset email:

  • wait a few minutes
  • check the junk mail (or spam) section of your mailbox If you get the email but the link doesn't work: you must have made several mail requests. Wait a few minutes without requesting again, and then click on the link in the last email you received.

If you are still stuck despite these indications, you can contact us.

NB: read our article about how to choose a good password.

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